I Stopped Making Payments on My Straight Talk Phone How Do I Start Again

USEFUL PHRASES AND VOCABULARY

Opening a call

Identifying yourself

This/it is Mark Harris from Will's Plc.

Explaining the reason for the phone call

I'm calling about...

I have a question near...

I wanted to ask almost...

Getting through to the right person

Request for the person

Could I speak to James Cassidy, please?

Is Mr. Cassidy there, please?

Could you put me through to your legal section, please?

Listen, Steve, I'chiliad actually trying to get through to Paula. Is she there at the moment?

When the person isn't available

Oh, that's a pity. I'll try calling subsequently.

Can I get out a message for him/her?

Could you ask him/her to call me back, please?

Taking a call

Identifying yourself

Somerset and partners. James speaking. How can I assistance you?

And then, what can I do for you?

Transferring a call

Tin can I but ask what information technology's about?

Tin y'all hold on a moment, please?

Tin can you hold the line, delight?

I'll put you through.

I'one thousand connecting you lot now.

The line's (still) decorated (Am Eng)/engaged (Br.Eng).

Would you lot like to wait, or shall I ask him/her to call yous back?

I'm afraid his/her line is engaged (busy).

Shall I requite you his/her extension number?

When the other person isn't available

I'm afraid Ms Thomson is unavailable at the moment.

She'southward on another line/in a meeting/on a business trip.

I'm sorry, merely Mr. Harris isn't in the office today.

Can I take a message?

Would you like to exit a message for her/him?

Would you like to call back later?

Calling someone back

Pitiful, I'chiliad actually decorated at the moment. Can I call you back afterwards today/in ten minutes?

I'm actually talking to someone on the other line.

I think I've got your number, but tin can you give it to me again but in case?

Returning a phone call

I'm just returning your telephone call from yesterday.

You left a message on my answering machine.

Ending the phone call

Thank y'all very much. - Yous're welcome.

Just permit me know if there'due south anything else I tin can practise for you. - I'll do that.

Speak to you lot later on. - Goodbye.

Communication issues

I didn't catch that (last part).

Could y'all echo that, please?

Can yous speak up a chip, please?

Could you speak a piddling bit more than slowly, please?

Could y'all spell that for me, delight?

This is a really bad line.

Sorry, we got cut off... Anyway, equally I was saying…

Taking a bulletin

Tin can I take a message?

Does (due south)he have your number?

I'll tell him/her yous've called.

Shall I enquire him/her to telephone call you back?

I'll brand sure he/she gets your message.

Checking the bulletin

Allow me just read that dorsum to yous.

Let me just brand certain that I got that right.

You'd like to know if...

Was that Yard for Michael or N for Nancy?

Sad, did yous say 42 04 or 42 14?

Distressing, what was the post lawmaking once more?

Leaving a message

Could you inquire him/her to call me dorsum?

My proper noun is John Ellis. I'm calling from James Brown and my number is...

Mobile phones

Where are yous?

I 'thou on the train.

I 'm actually in the office. Yous can call me on my land line.

I'm agape I'1000 in a meeting at the moment. Can I call you afterwards?

Accept yous got a couple of minutes?

My battery's depression - we might get cutting off, I'm agape.

Deplorable, you're breaking up (a lilliputian).

Mind, I think I'm losing the connection. I'd ameliorate become.

Making arrangements

Suggesting a meeting

Do y'all have time to run across next week?

I was wondering if you might have fourth dimension to meet next week.

Information technology would give us a chance to talk near…

Suggesting times and places

When would suit you?

Where would you similar to come across?

Would Monday be OK for you?

How about Wednesday morn?

Shall we say 10 o'c1ock in my function?

Reacting to suggestions

I just need to cheque my diary.

I retrieve that should exist possible.

Tuesday'south bad for me. I'thousand afraid.

I'one thousand tied upward all twenty-four hour period.

Yep, that would exist good for me.

Confirming an system

OK, so I'll see you Wednesday and so.

And then that'due south Monday at x a.m. at your office.

Changing arrangements

I'm calling about our meeting tomorrow.

I'm afraid something has come up.

I of my clients has cancelled/brought forward our date.

The meeting lasted longer than I expected.

I wanted to ask you if we could meet a bit earlier/postpone/put off our coming together.

I was wondering if we could reschedule our date.

Would it be possible to come across a bit subsequently?

When you are late for an date

I'k afraid my meeting has taken longer than I expected.

I might be a few minutes late.

I should be in that location by 3 at the latest.

Complaints

Making a complaint

Are you lot the right person to talk to?

There appears to exist a small problem with the documents.

In that location appears to be a mistake on the contract yous've sent to usa.

Y'all seem to take forgotten the attachment.

Clarifying the trouble

What is the problem exactly?

Could you explain the trouble in more particular?

Apologizing

I'1000 very/extremely sorry about that.

Please accept my apologies.

That's entirely our fault.

There must have been a mix-up.

Taking activeness

It'southward good that you lot've brought this problem to my attention.

This is what I'll do.

I'll make sure it gets sorted out direct abroad.

Let me put y'all through to our legal department. They'll sort it out for you.

Reaching agreements

Making proposals

I wanted to make a proffer.

I have an thought.

What practise you lot think?

How does that sound?

Interrupting

Deplorable, tin can I interrupt y'all there?

Yes, yes, just can I just say something?

Well yeah, that may be true, but...

Can I only come in hither?

Can I only stop you in that location?

Reacting to proposals

That sounds feasible/very reasonable.

Nosotros could probably piece of work with that.

That depends. /That's difficult to say.

I don't retrieve that would be possible.

I retrieve we have a certain amount of room to maneuver, but I would take to cheque with my superior kickoff.

EXERCISES

Do 1.

Put the words into the right order to brand phrases that are frequently used in telephone conversations.

ane. Have/coming together/something/I/to/upwardly/has/our/abolish/come up/so/agape/I'1000.

2. The/losing/listen/connection/I'm.

3. If/have/wondering/meet/to/fourth dimension/was/I/y'all/week/might/next.

iv. Final/didn't/sorry/I/part/the/catch/you/delight/repeat/could?

5. I/sure/let/got/make/right/me/that/just/that.

6. But/I've/you lot/it/tin can/I/your/got/think/number/give/to/once more/me/case/in/merely?

7. Entirely/I'm/sure/non/I/tin/yous/to/back/on/get/that?

8. Yous/like/await/to/would/I/enquire/to/yous/dorsum/call/shall/or/him?

9. Call/yesterday/returning/from/your/I'chiliad/but.

10. Delight/up/a chip/yous/speak/could?

Exercise ii.

Read a short extract paying special attention to the words in bold. Then fill in the gaps with these words in the sentences beneath.

If you want to call somebody in a company, you selection up the phone and hearing the dialing tone you start to dial the number on the keypad. If you don't know the person's direct line number, you may dial the number of the company's switchboard. Then one of the following things may happen:

· The number rings just there is no answer.

· You hear the engaged tone considering the person is already talking on the telephone. In this case you'd better hang up and try over again afterwards.

· You get through but non to the number you wanted. The person on the other side of the line commonly says that you accept dialed the wrong number.

· The operator answers, you ask for the extensionof the person you want to speak to.

· You are put through to the wrong extension. The person offers to transfer yous to the right extension, merely you are cut off – the call ends.

· The person y'all want to speak to is not at the desk and you get out a message on the voicemail. You lot enquire him to telephone call you back or to return your telephone call.

1. Call me at the office tomorrow. My __________ line is 8495 784562134. If I'1000 not there, leave a ___________ on my ____________ and I'll telephone call you ________ when I get it.

two. All international lines are __________. Delight ____________ upwards and try again subsequently.

3. 'Could I speak to Ms Wells, please?' – "Oh, I'1000 lamentable. She is not on this __________ ; she is on 345. I'll put you lot through to the main _____________. Just ask the ___________ to transfer y'all to the Legal Department.

4. "Good morning time. Theatre ticket hotline. How can I help y'all?" – "Oh, I retrieve I take dialed the ______________.

5. Hello, could you cheque a number for me? I was talking to someone there but I was ___________ off. When I'm calling, I merely get the __________ tone.

6. "Could you help me to make a telephone call to Germany, delight?" – "Certainly, sir. Just ________ upwards the telephone and _________ 9 to go a line. When you hear the __________ tone, dial 00 33 and then the number you lot want in Germany'.

vii. This is Credit Card helpline. To check your residual, please press 1 on your _________. To make a payment press ii.

8. I got your message yesterday but I was likewise busy to _________ your telephone call. I'll call ______ later, when you are at your desk-bound.

Exercise three.

Читайте также:

1. I. Learn the post-obit phrases and utilise them.
2. I. Larn the topical vocabulary.
3. 2. Compose some phrases from the words given in the vocabulary and make up a brusque dialogue using these phrases.
4. Three. Make upwards your own sentences with the phrases and words listed above.
5. Listing OF ADVERBS AND ADVERBIAL PHRASES
6. Annotation completion: Listen to a radio programme once again and consummate the sentences with the missing words and phrases.
7. PART Iii - EXTERNAL Communication PHRASES
8. Put each of the following colloquial words or phrases in its correct place in the sentences beneath. Discuss their meanings in form. Translate the sentences into Russian.
9. Call up it over. Imagine you are giving a presentation and using some visual aids. What phrases might you lot use to describe your audience's attention to these slides?
10. Interpret the missing excerpts using the contract vocabulary.
11. Write an essay about your entrance examinations and your studying at the Institute .Utilize the following key words and phrases.

boughnercablecony.blogspot.com

Source: https://lektsia.com/6x907b.html

Share this post